Real-World Impact: Client Case Studies

πŸ—οΈ Building Materials Wholesaler (NSW)

Smart Procurement & Inventory Alert System

Challenge: 22% stockouts in peak season due to manual replenishment.

Solution: Odoo + n8n dynamic safety-stock model with Prophet forecast & weather API.

graph TD A[Odoo Sales Orders] -->|Real-time data| B(n8n Trigger) C[Prophet Forecast API] --> B D[Weather/Traffic API] --> B B --> E{Stock < Safety Level?} E -->|Yes| F[Calculate Reorder Qty] F --> G[Fetch Supplier Quotes from Odoo] G --> H[Rank by Price + Lead Time] H --> I[Generate PO Draft in Odoo] I --> J[Email Alert to Procurement] J --> K[Manager Approves in Odoo] K --> L[Auto-Confirm PO & Notify Supplier]

Results:

πŸ₯ Medical Equipment Service (VIC)

AI-Powered Ticket Dispatch & Support

Challenge: >4-hour response time; customers repeated issue descriptions.

Solution: Dify Diagnosis Agent + n8n + Odoo GPS engineer dispatch.

graph LR A[Customer Email/WeChat] --> B(n8n Parser) B --> C[Create Ticket in Odoo] C --> D[Dify Diagnosis Agent] D -->|Symptom Analysis| E[Odoo Knowledge Base] E --> F[Fault Code + Suggested Fix] F --> G[n8n: Fetch Engineer GPS Data] G --> H[Rank by Distance + Skill Match] H --> I[Assign Ticket + Notify Engineer] I --> J[Auto-Update Customer via SMS/Email]

Results:

πŸ“¦ E-commerce Retailer (QLD)

End-to-End Order Automation

Challenge: Manual Shopify→Odoo entry; returns took 5 person-days/week.

Solution: n8n auto-sync + Shippit API + auto-refund workflow.

graph TB A[Shopify Order] --> B(n8n Webhook) B --> C[Create SO in Odoo] C --> D{Order Value > $500?} D -->|Yes| E[Require Manager Approval] D -->|No| F[Auto-Confirm] E -->|Approved| F F --> G[n8n: Call Shippit API] G --> H[Compare Rates] H --> I[Book + Generate Label] I --> J[Print & Ship] J --> K[Update Tracking in Shopify & Email Customer]

Results: